Stressed with credit card collection agency's calls? Stop things from getting worse with these 5 surefire tips

Duran Mueller
Apr 30, 2007
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Credit card agencies when find excessive default in repayments and debt burden increasing with their client, refer the matter to a credit collection agency. This agency specializes in recovering debts. The usual process is that the credit collection agency starts calling you about the debt and its recovery. Many people simply run away from such calls. But, this is certainly not the right way to tackle the situation. This article takes a look at simple steps that can save things from getting worse.

1. Don't avoid the credit collection agencies call. Respond to them and make sure they get the message that you intend to pay your debts.

2. Be polite in conversation with the credit collection agencies. Don't let things slip out of hands, and don't let them dominate things. If they abuse you tell them politely but in firm words that this is improper behavior and since you are co-operating with them in debt repayment rude things are not required.

3. Explain your situation clearly to the credit collection agency, what caused the debt, whether it was an emergency situation that took things out of hand or anything else. Tell them clearly and mention your existing financial situation. Ask them to lower interest rates, or provide all the help they can offer.

4. If you are waiting for any positive outcome in near future that could ease the debt burden, inform the credit collection agency about it. It could be a salary raise, some bonus, or any other monetary gain. When the credit rating agencies know it, they will certainly consider it.

5. If involved with a wrong agency which is not relenting in any way, tell them that you are going for a credit counseling and contact some reputable company which can get you out of the situation.

And don't forget do document every interaction with the credit collection agency. They can't threaten you and you always have a legal recourse if they do so. Keeping a record of things, and acting positively with the credit collection agency will drive things in your favor. The very fact that you are willing to repay the debt despite a bad situation will stand by you during testing times.